Ron Goddard NPS Score

Ron Goddard NPS Results

What Is Net Promoter? A Trusted Anchor For Your Customer Experience Management Program Net Promoter Score®, or NPS®, measures customer experience and predicts business growth. This proven metric transformed the business world and now provides the core measurement for customer experience management programs the world round. The NPS Calculation Calculate your NPS using the answer[...]

startup culture

What we don’t need is for EVERYONE to be the same.

Startup culture. Is there really a definition? You might think a definition is irrelevant. You might even think you are too busy to think about it. Yet too many startups don’t make the effort to define their culture and that’s when things can often go wrong. So why is this the case?   Defining startup culture[...]